Our legal documents and agreements are crucial in managing SYSPRO’s legal compliance and risk, in managing expectations regarding responsibilities and obligations, in protecting rights, and in minimizing disputes.

SYSPRO holds copyrights over our software and related material; this safeguards our original work of authorship, including our software code, documentation, and other creative content. We require that users must respect SYSPRO’s intellectual property rights by not reproducing, distributing, or modifying their software without proper authorization.

We also protect our brand identity through trademarks; trademarks cover brand names, logos, slogans, and other distinctive elements associated with SYSPRO. Unauthorized use of these trademarks is prohibited.

SYSPRO’s Intellectual Property Rights Policy


SYSPRO’s Intellectual Property Rights Policy outlines the way in which SYSPRO deals with its Intellectual Property Rights, as well as all persons and entities with which SYSPRO does business.

For the purposes of this Policy, “Intellectual Property Rights” means all existing and future intellectual property rights of whatsoever nature arising anywhere in the world, whether registered or unregistered, including (without limitation) trademarks, trade names and service marks, rights of copyright, design rights, patent rights, trade secrets and confidential information, together with applications for any of these intellectual property rights.

Scope and Applicability

This Intellectual Property Rights Policy applies to SYSPRO and all SYSPRO’s employees, as well as all customers, suppliers, governments and regulators, shareholders, competitors, colleagues and all others with whom SYSPRO has relationships (“the Third Parties”), who are expected to conduct themselves in a similar manner.

Compliance with Law, Regulations and Company Policies

As a Global business, there are numerous Intellectual Property Rights’ laws and regulations applicable to SYSPRO’s business. SYSPRO observes and complies with all applicable laws and regulations in all regions in which it operates. SYSPRO’s internal company policies are of equal importance and are applicable to this Intellectual Property Rights Policy.
Intellectual Property Rights Policy
  • SYSPRO recognizes that it and the Third Parties own Intellectual Property Rights and acknowledges these Rights are proprietary property and a valuable trade secret of SYSPRO and the Third Parties.
  • Ownership, right, title, and interest in the Intellectual Property Rights remains at all times with the owner of same.
  • SYSPRO and the Third Parties agree to hold all Intellectual Property Rights of each party in confidence and not to disclose any of them to any unauthorized third party.
  • SYSPRO and the Third Parties will not attack or assist others in attacking the validity or ownership of the other party’s Intellectual Property Rights.
  • SYSPRO and the Third Parties will not alter or remove any details of ownership, copyright, trademark, or other proprietary rights connected with the Intellectual Property Rights and the use of the Intellectual Property Rights.
  • SYSPRO and the Third Parties will ensure that its employees, consultants and independent contractors are aware of the obligations contained in this Policy and that they are placed under similar obligations of confidence.

SYSPRO’s Legal department fulfills a crucial role in managing legal risk and compliance, setting expectations, protecting rights, and minimizing disputes.

The department attends to all legal matters within the SYSPRO Group, including Intellectual Property, Company Secretarial, Legal Risk and Compliance, all contractual arrangements with customers, partners, suppliers, independent contractors and ISVs, internal legal support and advice and legal policies and procedures.

Should you wish to contact the Legal Department, e-mail or phone us at +27 11 461 1000.

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Delve into SYSPRO’s security and compliance practices. Explore our framework documents for details on how we safeguard your information
Does SYSPRO comply?

As your food manufacturing business expands, relying on spreadsheets and basic software becomes impractical. An ERP system designed for food manufacturing is a comprehensive solution that addresses the unique challenges of the industry. It efficiently manages processes from the production floor to the back office, enabling scalability and facilitating digital transformation. 

How does SYSPRO ensure...?

A tailored ERP system for food manufacturers drives significant improvements across the entire production cycle. By automating and integrating core processes, it ensures data security, mitigates risks, and provides easy-to-understand information. Managing the end-to-end supply chain, integrating the shop floor with the back office, and enabling effective collaboration with R&D and Engineering, it optimizes production, enhances customer service, and monitors inventory and financial data in real-time. 

How can I get this document?

Implementing an ERP system in your food manufacturing business offers a multitude of benefits:

  • Integrated Business: Streamlined operations from production to administration.
  • Eliminate Manual Data Capture: Reduce errors and enhance accuracy.
  • Automate and Streamline Processes: Increase operational efficiency.
  • Optimize Manufacturing and Shop Floor Data Collection: Ensure real-time visibility.
  • Control Inventory Costs: Minimize waste and optimize levels.
  • Enhance Customer Service: Improve responsiveness and communication.
  • Improve Supply Chain Management: Efficiently handle logistics and procurement.
  • Achieve Cost Efficiencies with Improved Accounting: Better financial control.
  • Better Real-time Reporting and Collaboration: Foster informed decision-making.
  • Better Manage Product Quality and Lot Traceability: Ensure compliance and quality.
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Contact us for more information

Get in touch with us to discuss your data security questions